From the time that Amherst Partners, LLC was first formed back in 2000 we have been providing ongoing technical support for our clients. Most of the time, we provide these support services at no additional charge to our clients. We consider this to be a major benefit of choosing Amherst Partners as your website design, development, and support company and we will continue to provide some level of technical support at no charge.
Because it is impossible to provide all levels of technical support for all possible adverse events, or for normal software updates and upgrades, at no charge, we have just written and published our Ongoing Support policy. This new policy outlines what we cover a no cost and what we must charge a fee for.
You can read this policy here.